Start bank auto-renewals early
Members who pay by bank never lose access while their payment clears. A single setting starts a bank auto-renewal a few days early so it settles before the membership renews, and the member's renewal date and amount stay exactly the same.
Why this exists
A card charge is instant, but a bank payment (ACH) takes 3 to 5 business days to settle. When a bank auto-renewal is charged on the renewal date, the money is still in flight on the day the membership would otherwise lapse, so the member can lose access while everything is working correctly. Starting the debit a few days early closes that gap.
How it works
One club-wide setting
In Settings, Payments, set Start bank auto-renewals early to the number of calendar days before the renewal date to begin the debit. The default is 5 days, and you can raise it for extra weekend or holiday cushion.
The renewal date and amount don't change
This changes when the charge begins, not what the member pays or when their term renews. Their paid-through date stays exactly what they agreed to, and every term is a full interval with no lost or overlapping days.
Card renewals are unaffected
The early start applies to bank auto-renewals only. Card auto-renewals still charge on the renewal date, exactly as they do today.
Honest receipts
Because the two dates can differ, the member's receipt reads plainly: the payment was initiated on one date and the membership renews on the date they agreed to. Nobody is charged a surprise amount, and nobody sees the internal early-start date as their renewal date.
Good to know
- Applies to bank (ACH) membership auto-renewals only; card renewals are unchanged.
- The setting is club-wide, with a range of 0 to 90 days and a default of 5.
- An info button next to the setting explains why the early start matters.
- Requires a connected Stripe account with bank payments turned on.